The hearing aids are sold as is in working order with working remote. I have tested the hearing aids and remote. All the functions on the remote work. For best results I held the remote above shoulder level to get the right and left aids to respond. All modes on the remote worked. The charger icon lights up when the remote is placed in the base of the charger. There are also two charge ports for the aids themselves. When I put the aids in these ports, the lights do not light up. Both hearing aids are charged and working. Those two charging lights may only come on when the battery is drained on the hearing aid. Not %100 sure how that works. Also comes with new foam tips on each aid and six extra tips. I have also cleaned everything with alcohol wipes.